Business Refocused
Helps leaders navigate the numbers, people, and strategy behind sustainable growth. Hosted by Carey Wallace and Lindsay Sexton, the show dives into what really happens when a business is changing, whether it’s expanding, merging, transitioning ownership, or rethinking operations.
Each conversation offers practical insight on analyzing your business, making data-driven decisions, and building a company built to last.
Show previously named Insurance Refocused, but changed to Business Refocused in November 2025. Business owners of all industries face the same challenges as independent insurance agencies.
Business Refocused
#155 - Perpetuation
In this episode of Business Refocused, Lindsay and Carey dig into one of the most common yet misunderstood ownership paths in independent agencies: internal perpetuation. While internal transitions often feel simpler than external sales, the reality is the work is just different and, without urgency, these deals can quietly stall or fall apart.
They share what makes internal transitions successful, where agencies tend to get stuck, and what they’ve learned from helping agencies plan ownership transfers for 2026 and beyond. From valuing the agency to transferring responsibility before ownership, this episode provides a practical framework for navigating internal succession with confidence.
In this episode, you’ll learn:
- Why internal transitions can be just as complex as external sales
- The biggest risks that cause internal perpetuations to stall
- Why responsibility often needs to transfer before ownership does
- How valuation, compensation changes, and hiring gaps affect success
- Common internal transition structures, including gifting and discounted pricing
- The key advisors needed to support a successful internal transition
Resources mentioned:
- Navigating an Internal Perpetuation Between Family Members
https://www.agency-focus.com/articles/navigating-an-internal-perpetuation-between-family
Sponsored by AgencyPoint
This episode is brought to you by AgencyPoint, your full-service partner for Accounting, Tax, Legal, and HR solutions built specifically for insurance agencies. AgencyPoint helps independent agencies streamline operations, stay compliant, and make confident financial decisions. Learn more at https://www.myagencypoint.com/partners/insurancerefocused
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Show previously named Insurance Refocused